In 2008, researchers at the Library Research Service (LRS) undertook the "U.S. Public Libraries and the Use of Web Technologies" study, with the intent to document the use of various Internet technologies on the websites of public libraries throughout the nation (Lietzau, 2009). The results of that study set a baseline for the adoption…

Reference librarians are constantly balancing their reference duties against other duties, for example, collection development and departmental liaison. The author works as a reference librarian at Texas A&M University-Commerce Libraries in Commerce, Texas. The university has approximately 11,000 students, a large number of whom are…

In 2008, we started by pulling a sample of 483 public libraries from across the country, using 2007 public library annual report data. Because small libraries have different needs and resources than larger libraries, we stratified the sample to make comparisons by size, according to the following population groups: fewer than 10,000 served;…

Self-service is a hit. From gas stations to banks to grocery stores--it has become table stakes for retailers who aim to satisfy an increasingly independent consumer. Libraries are no exception, and, in fact, with their card catalog past, they may well have been in the vanguard in enabling customers to find what they want on their own. Card…

It's called GoLibrary in the United States and Bokomaten in its native Sweden. Patrons know it as Library-a-Go-Go in Contra Costa County, California, but whatever its name, the automated lending service this materials handling machine provides has proved a tremendous aid in addressing underserved segments of this sprawling community. It's not hard…

America needs greater access to broadband Internet to spur economic growth, innovation, and job creation. To date, gains in household broadband take-up are not evenly distributed across all demographic groups or geographic areas. While from 2001 to 2007, the percentage of households in the United States with access to broadband Internet services…

The study's purpose was to investigate the views and opinions of librarians about the implementation of Web 2.0 technologies into library operations and services. The Delphi technique was chosen as the method of inquiry in this study, in which a group of panelists graded the desirability and probability of a list of statements. Thirty-nine…

iTunes University is a free service offered by Apple iTunes to educational institutions. It serves as a platform for the management and distribution of educational, instructional, and informational resources through both audio and video podcasts. Participation in the service among colleges and universities continues to grow since its official…

This document includes the text of presentations given at the First Binational Conference on Libraries in California and Baja California, as well as minutes from four roundtables held at the conference. Following a prologue and a brief background on the conference, the following presentations are included: (1) "State Support for Public…

The five papers compiled here cover topics related to electronic publishing, library collections and services, interlibrary loan, and serials. In "The Impact of Electronic Publishing on Library Collection and Services: An American View," Joseph W. Price considers possible consequences on library collections and services in the United…

Papers on public libraries, which were presented at the 1983 International Federation of Library Associations (IFLA) conference, include: (1) "The Role of Public Libraries in Developing Countries with Particular Reference to the Gambia" by Sally P. C. N'Jie (The Gambia); (2) "Public Libraries in the Federal Republic of Germany…

Focuses on the centralized, online, shared-cataloging facility of the Australian Bibliographic Network operated by the National Library of Australia. Existing automated library systems in Australia, selection and implementation of Washington Library Network software, comparison of Australian and U.S. automation, and projections for future…

To investigate the experience of American and Canadian university libraries with remote access catalogs, self-administered questionnaires were sent to the 137 directors of all Association of Research Libraries (ARL) libraries and all libraries of Canadian degree-granting institutions. The study was designed to: (1) survey Canadian and U.S.…

Eleven articles discuss the response of library users and personnel to automation. Topics covered include computerized reference services, online public access catalogs, paraprofessional staff perceptions of technology, organizational and managerial impacts of automation, workshops on new technology, gender differences in motivation to manage and…

Automated circulation systems in libraries for the blind are described in this report of research conducted by the Subcommittee on Computerised Booklending of the Round Table on Libraries for the Blind (RTLB) of the International Federation of Library Associations (IFLA). Responses to the RTLB questionnaire from 12 libraries in 9 countries are…