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Evaluating User Participation and User Influence in an Enterprise System
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Gibbs, Martin D. – ProQuest LLC, 2010
Does user influence have an impact on the data quality of an information systems development project? What decision making should users have? How can users effectively be engaged in the process? What is success? User participation is considered to be a critical success factor for Enterprise Resource Planning (ERP) projects, yet there is little…
Descriptors: Information Systems, Systems Development, Decision Making, Phenomenology