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Direct linkBerger, Samuel M.; Ludwig, Timothy D. – Journal of Organizational Behavior Management, 2007
A foodservice distributor in the southeastern United States implemented a voice assisted selecting tool to reduce selector errors by providing immediate feedback when errors occurred. An AB design with a nonequivalent comparison group was used to examine the effects of the voice technology on 132 selectors whose mispicks and shorts were collected…
Descriptors: Feedback (Response), Instructional Effectiveness, Control Groups, Technology
