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Peer reviewedHarris, Stephen; Oppenheim, Charles – Journal of Information Science, 1996
Reports results of a United Kingdom-based mail survey of database users, CD-ROM producers, and hosts to assess trends and views concerning documentation in machine-readable form. Cost, convenience, and ease of use of print manuals are cited as reasons for the reluctance to switch to machine-readable documentation. Sample surveys are included.…
Descriptors: Computer Software, Costs, Databases, Electronic Text
Peer reviewedGiesbrecht, Walter – CD-ROM Professional, 1991
Discusses reasons for staff resistance to library CD-ROM services based on responses on electronic bulletin boards from primarily academic libraries in North America and the United Kingdom. Highlights include psychological reasons; problems of multiple interfaces; increased teaching load; increased costs; increased stress; maintenance time; and…
Descriptors: Academic Libraries, Computer Software, Costs, Electronic Mail
