This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

Research data services are increasingly offered by academic libraries. As a result, librarians may need to upskill to provide data services and build capacity. This study measures the current level of data services skills of academic librarians and explores preferred methods of continuing education. An online survey was circulated asking…

This article explores recent developments in national policy for academic libraries. It considers the shift from traditional to managerial academic librarianship; the move to "social space" and multi-use systems; changes in the balance between meeting teaching and research needs and in public funding priorities; the difficulty of making…

It has become widely recognised across the academic and research libraries sector that special collections and archives play a key role in differentiating each institution from its peers. In recognition of this, Research Libraries UK (RLUK) established the workstrand "Unique and Distinctive Collections" (UDC) in support of its strategic…

This paper presents a summary of the first survey of public library authorities in the UK to explore Sunday opening, undertaken in 2007 as part of the Clore Leadership Programme. It provides a snapshot of Sunday opening practice, set against a context of societal, economic, and policy developments, and examines whether Sunday opening furthers the…

These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the…

The Special Libraries' Association (SLA) has conducted salary surveys since 1967, triennially from 1967 to 1990, biennially from 1990 to 1996 and annually from 1997 forward. The objectives of the annual Salary Survey are to: (1) Collect and analyze systematic, accurate information about the salaries of special librarians and information…

The Special Libraries' Association (SLA) has conducted salary surveys since 1967, triennially from 1967 to 1990, biennially from 1990 to 1996 and annually from 1997 forward. The objectives of the annual Salary Survey are to: (1) Collect and analyze systematic, accurate information about the salaries of special librarians and information…

Details the current organization and functions of the various components of the British Library, with the exception of central administration. Included are the library board, reference division, lending division, bibliographic services division, and research and development department. (FM)

The libraries of nine British polytechnics were surveyed in the following categories: accommodation of users, management, staffing, services, interlibrary cooperation, user education, collection size, periodicals, audiovisual resources, cataloging and classification, binding and processing, and funding. (JAB)

This fact book, compiled to fill the need of practicing librarians and researchers for recent data on public libraries, contains statistics concerning or relevant to the U.S. public library system. Data on all aspects of American public libraries are summarized from such sources as annual reports, journal articles, surveys, books, doctoral theses,…

The legal foundation and administration of library services in the United Kingdom are reviewed in terms of legislative acts which currently affect library services directly: the Public Libraries and Museums Act of 1964 places public library services under the Secretary of State for Education as part of the reorganization of the local authority…

Reflects on implications of phases one and two in the United Kingdom's Electronic Libraries Program (eLib). Discusses the four components of the third phase which includes the merging of print and electronic resources in the hybrid library. Discusses managerial lessons learned. (AEF)

This report considers the effects of new technology (online search services) on user access to information; the role of libraries in providing such access; the structure of a future national information network in the United Kingdom; and general managerial considerations. Seventeen references are cited. (EJS)

This paper describes a two-year study by the British Library Research and Innovation Centre that examined the potential of self-assessment for public library services. The approaches that formed the basis for the investigation were the Business Excellence Model, the Quality Framework, and the Democratic Approach. Core values were identified by…