Bent on improving the teaching and learning experience, enhancing the productivity of researchers, and increasing the visibility of research outputs, libraries are redistributing staff, reallocating resources, and reorganizing internal structures, all to better partner campus-wide. Nowhere is the impact of this push for service innovation and user…

This article outlines a pilot project to offer a personalized online library service to Open University MBA alumni. A review of the literature and results of a desktop analysis of other UK Higher Education alumni library services are included. Content procurement and systems issues are considered along with the underlying organizational, resource…

Provides a case study of the acquisitions processes that were necessary when Cardiff University's School of Engineering made a decision to subscribe to electronic-only versions of journals where such subscriptions were less expensive than the print equivalent. In doing so, addresses issues of electronic subscriptions management in UK academic…

Among information workers, the term "disintermediation" has been used to describe the diminishing role of the intermediary associated with the electronic information environment. IMPEL2 is a JISC-funded e-Lib Project investigating the social, organizational, and cultural impacts of the growing electronic library in United Kingdom higher…

Traditional information services provision relies on the planned and logical building of a collection to meet current and future user information needs. This is achieved through the acquisition and discarding of material, which might ideally be based on a regularly reviewed collection development policy statement. The evolution of collection…