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Developing and Implementing Comprehensive Student Support Services for Online Students
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Britto, Marwin; Rush, Susan – Journal of Asynchronous Learning Networks, 2013
Student retention in higher education has become a critical focus in recent years. This paper describes the efforts of Lone Star College-Online and its Online Student Support Services unit to build and implement a comprehensive suite of services for online students with the intention of enhancing the online student experience and ultimately,…
Descriptors: Academic Persistence, Online Courses, Distance Education, Student Personnel Services