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Direct linkCoulter, Priscilla; Clarke, Susan; Scamman, Carol – Public Services Quarterly, 2007
In an attempt to gauge the effectiveness of their information literacy program, librarians at Stephen F. Austin State University began comparing average course grades in course sections that receive IL instruction to grades in sections that do not. The results varied, revealing no clear benefit to information literacy instruction. We discuss…
Descriptors: Information Literacy, Library Instruction, Instructional Improvement, Instructional Effectiveness
Thomsett-Scott, Beth; Reese, Patricia E. – Public Services Quarterly, 2006
The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…
Descriptors: Library Services, Reference Services, Interviews, Questioning Techniques
