With resource sharing staff staying an average of 3-5 years, capturing policies and procedures to facilitate onboarding and strengthen institutional memory is key in building consistent workflows. Creating documentation was a multi-stage process executed over several years. Initially, the staff supervisor wrote office policies and assigned staff…

America's private colleges and universities include most of the oldest institutions of higher education in the country, and their evolving physical campuses say much about American education. In recent years, the study of campus history, preservation, and adaptive reuse has received increasing attention by many sectors of the educational…