Incomplete and insufficient university programmes in the field of Peace and Conflict Resolution have led to an important gap in knowledge, skills and abilities (KSA) among peacebuilders and peacekeepers. In theory, experiential learning through problem-based learning (PBL) and simulations should be able to address this gap. This article explores…

Purpose: The purpose of this paper is to describe a retrospective reflection over unconscious, emergent learning among employees of an organization and to suggest how to capture these moments of experiential learning for future organizational learning. Design/methodology/approach: Action research in organizations is undertaken in interaction with…