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Direct linkHuong, Vu Thi; Casadesus, Marti; Marimon, Frederic – Innovations in Education and Teaching International, 2017
The aims of this study are threefold in their approach to English academy teaching: (i) to assess learner satisfaction, (ii) to assess the impact of satisfaction on loyalty and (iii) to assess the three constructs that we considered to be the antecedents of learner satisfaction: learner motivation, learner attitude and service quality. To collect…
Descriptors: Outcome Measures, Student Satisfaction, Student Attitudes, Student Motivation
