Publication Date
| In 2025 | 0 |
| Since 2024 | 0 |
| Since 2021 (last 5 years) | 0 |
| Since 2016 (last 10 years) | 0 |
| Since 2006 (last 20 years) | 2 |
Descriptor
Author
| Bulchand-Gidumal, Jacques | 1 |
| Hueros, A. Duarte | 1 |
| Melian-Gonzalez, Santiago | 1 |
| Ordaz, M. Garcia | 1 |
| Sanchez, R. Arteaga | 1 |
Publication Type
| Journal Articles | 2 |
| Reports - Research | 2 |
| Tests/Questionnaires | 1 |
Education Level
| Higher Education | 2 |
| Postsecondary Education | 1 |
Audience
Location
| Spain | 2 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkBulchand-Gidumal, Jacques; Melian-Gonzalez, Santiago – Higher Education: The International Journal of Higher Education and Educational Planning, 2010
Faculty, administrative staff and students constantly demand more IS/ICT services in higher education institutions. Specifically, they demand high-quality user support from the university's help desk. Good service means, first of all, having enough people to provide the service. Responding to the dilemma of not being able to deliver these services…
Descriptors: Technical Support, Public Colleges, Information Technology, Outsourcing
Sanchez, R. Arteaga; Hueros, A. Duarte; Ordaz, M. Garcia – Campus-Wide Information Systems, 2013
Purpose: The purpose of this paper is to investigate the factors that determine the acceptance of the WebCT learning system among students of the faculties of Business and Education Sciences at the University of Huelva, and to verify the direct and indirect effects of these factors. Design/methodology/approach: A total of 226 students at the…
Descriptors: Self Efficacy, Technical Assistance, Electronic Learning, Data Analysis
