In April 2010, the New York State Board of Regents challenged the library community to rethink the State's vast array of library services to ensure that they are aligned with modern expectations and the expanded functions needed in today's society, operate with improved efficiency, and are prepared for the future as an essential and vibrant part…

The intent of this paper is to explore the potential of utilizing interlibrary loan (ILL) data relating to lending denials to improve ILL services while highlighting institutional policies that have a negative impact on lending fulfillment rates. Reasons for denial as well as the types of requests being denied are reviewed. In addition, the author…

This guide was designed with three purposes in mind: (1) to build a greater awareness among trustees of library organization in the state and of the support and services available to them through that organization; (2) to stimulate greater interest in and knowledge of the many duties and responsibilities of library trustees; and (3) to encourage…

In order to provide a structured program for improved access to New York state libraries, legislation is being developed to establish nine regional library systems funded completely by the state and including public, school, and reference and research library resources systems. Each regional system will be governed by a Board of Directors,…

This report presents the findings of a survey of New York State Library System administrators and governors designed to provide an empirical benchmark of opinion within the New York State library system and to aid in discussion, evaluation, and planning at the library systems conference. Survey data were collected by means of telephone interviews…