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Computers in Libraries

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Bromberg, Peter	1
Corrado, Edward M.	1
Moulaison, Heather L.	1

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Managing a Statewide Virtual Reference Service: How Q and A NJ Works.

Bromberg, Peter – Computers in Libraries, 2003

Describes the live virtual reference service, Q and A NJ (Question and Answer New Jersey), strategies used to meet the challenges of day-to-day management, scaled growth and quality control. Describes how it began; how long it took; how to manage a large project (constant communication; training and practice; transcript analysis and privacy;…

Descriptors: Cooperative Programs, Information Networks, Information Services, Library Cooperation

Integrating RSS Feeds of New Books into the Campus Course Management System

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Corrado, Edward M.; Moulaison, Heather L. – Computers in Libraries, 2006

By integrating RSS feeds of new books into their campus' course management system, the authors, a systems librarian (Corrado) and a cataloging/modern languages librarian (Moulaison) at the The College of New Jersey (TCNJ), simplified initial research and spotlighted the library's collections. Faculty members are flocking to this award-winning…

Descriptors: Library Services, Information Technology, Computer Software, Cataloging