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Peer reviewedHoutkoop-Steenstra, Hanneke; Antaki, Charles – Research on Language and Social Interaction, 1997
Examines how interviewers can revise questionnaires to minimize troubles in interviewees' responses and to encourage positive, optimistic responses. Discusses psychometrically valid questions, revising scripted text to use yes-no questions, reformulating unclear questions to evoke positive responses, presenting scripted questions as yes-no…
Descriptors: Data Interpretation, Foreign Countries, Interpersonal Communication, Interpersonal Competence
