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Peer reviewedVan Every, Elizabeth J.; Taylor, James R. – Management Communication Quarterly, 1998
Introduces, through a conversation with computer-system designers from the Netherlands, the Language/Action Perspective on modeling business workflow and communication processes. Describes their attempts to develop system models that go beyond data flow to incorporate the communicative actions or transactions that result in the creation of a…
Descriptors: Communication (Thought Transfer), Communication Research, Computer System Design, Discourse Communities
