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Slater, Robert – Journal of Web Librarianship, 2008
Oakland University's Kresge Library first launched its Web site in 1996. The initial design and subsequent contributions were originally managed by a single Webmaster. In 2002, the library restructured its Web content creation and management to a distributed, collaborative method with the goal of increasing the amount, accuracy, and timeliness of…
Descriptors: Academic Libraries, Web Sites, Material Development, Cooperation
Dennis, Bradford W.; Bower, Tim – portal: Libraries and the Academy, 2008
In order to get the most from LibQUAL+[TM] qualitative data, libraries must organize and classify the comments of their patrons. The challenge is to do this effectively and efficiently. This article illustrates how researchers at Western Michigan University Libraries utilized ATLAS.ti 5.0 to organize, classify, and consolidate the LibQUAL+[TM]…
Descriptors: Content Analysis, Surveys, Academic Libraries, Computer Software

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