This article discusses an audience-informed professional development model that combines audience research focus groups and staff training that includes interaction and direct feedback from visitors, in this case, visitors with low vision. There are two critical components to this model: one is that museums' programming decisions are informed by…

Many school districts are acknowledging staff development's dismal record. Inservice programs traditionally operate on a deficit training model, promote awareness without classroom strategies, and are offered by traveling "experts." Teachers need time and opportunity to direct their own professional development program and "mess…