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Barrett, G. Jaia, Ed. – Association of Research Libraries, 2008
"ARL" is the bimonthly report on research library issues and actions from ARL (Association of Research Libraries), CNI (Coalition of Networked Information), and SPARC (Scholarly Publishing and Academic Resources Coalition). "ARL" reports on current issues of interest to academic and research library administrators, staff, and…
Descriptors: Research Libraries, Academic Libraries, Handheld Devices, Reference Services
Thompson, Joseph – Library Journal, 2003
Describes chat reference service to elementary and secondary school students at Baltimore County Public Library and Harford County Public Library (Maryland). Discusses funding; developing an audience and promoting the service; appropriate software; hours of service; technical issues; meeting student needs; relationships to curriculum; and teaching…
Descriptors: Audience Awareness, Computer Software, Elementary School Students, Elementary Secondary Education