The fact that people now live in a world of abundant portable electronic devices is important to any organization that maintains a web presence, including libraries. No longer tied to a desktop, the patrons' netbooks, tablets, ebook readers, and, of course, cellphones all become potential tools for remote access to library content. About a year…

Librarians role as partners in education is to instruct customers on how to find information. Their purpose is to get information to customers. Often, that takes the form of delivering a book. Sometimes, it is accomplished by typing a URL into a web browser, reading text, and copying some of it into a text document for manipulation and…

This article explains how the Maryland public library community used data from a citizen poll to support increases in government funding. With a major grant from the Division of Library Development Services (the official name for the Maryland state library), the public library community hired a nationally known pollster, Potomac, Inc., to conduct…