Two years after the onset of the COVID-19 health pandemic, electronic resources librarians are assessing how the work in their libraries has changed and determining if certain modifications made to services and workflow processes are, in fact, transformational. The authors detail how service changes and telework during the pandemic affected…

At the University of Maryland Libraries, Angie Ohler, Director of Collection Services, discusses the history of the management of electronic resources for the past ten years at the Maryland Libraries, including the challenges of in an ever-changing environment and solutions she developed over time. The history she describes are lessons learned…

This report discusses the benefits of canine-assisted reading through the "Tail Waggin' Tutors" program at the Glen Burnie Regional Library in Anne Arundel County, Maryland. Presented are the two different types of therapy dog interactions, Animal-Assisted Therapy (AAT) and Animal-Assisted Activities (AAA). The first canine-assisted…

There is an established history of academic libraries collaborating with their institutions' athletics departments to provide learning and research support to student-athletes in order to achieve positive educational outcomes. It is rarer to find documented the effect that athletics has had on the professional life of an academic librarian. The…

Family engagement is a shared responsibility among families, educators, and communities to support children's learning and development. For families, it is about the knowledge, attitudes, values, and behaviors that enable children to be motivated, enthusiastic, and successful learners. For libraries, this means having respectful partnerships with…

This article is an exploration of ways in which LIS educators can consider culture, heritage, and identity as a framework for becoming participatory agents of their teaching practices in the LIS classroom. To support this framework, this discussion introduces the research methodology, practitioner inquiry, as a meaningful approach to studying…

This article describes the application of electronic resources management (ERM) to digital repository management at the Health Sciences and Human Services Library at the University of Maryland, Baltimore. The authors discuss electronic resources management techniques, through the application of "Techniques for Electronic Management,"…

Open Educational Resources (OERs) are online classroom content that can be reused, modified, and shared freely. The University of Maryland University College (UMUC) undertook a project to redesign its undergraduate curriculum using OERs in place of traditional textbooks. UMUC librarians have played a critical role in this project, helping to find…

This paper describes the automated copyright clearance process for electronic reserves materials by the electronic reserves staff at the Information and Library Services (ILS), at the University of Maryland University College (UMUC). Besides the standard practice to handle and post required course readings in digital format for UMUC's distance…

Jill Powell, engineering librarian from Cornell University, visited the library at NASA Goddard in Greenbelt, Maryland in July 2013, interviewing library staff and selected NASA scientists. She studied the library's digital projects, publications, services, and operations. She also interviewed several NASA scientists on information-seeking…

When VCRs became affordable, the film industry worried that people would stop going to the movies. Theaters have not gone away, but they have changed, with many now focused on delivering spectacles that can be seen only in a grand setting, with a big screen and booming sound. Traditional colleges now face a similar challenge, thanks to free or…

The fact that people now live in a world of abundant portable electronic devices is important to any organization that maintains a web presence, including libraries. No longer tied to a desktop, the patrons' netbooks, tablets, ebook readers, and, of course, cellphones all become potential tools for remote access to library content. About a year…

Games and other forms of play are used in today's libraries to attract underserved patrons, to introduce patrons to other library resources and services, and to facilitate engagement between library patrons. While many perceive gaming as a new library service, gaming services have been part of librarianship since the nineteenth century through…

At the Libraries Service Center, statistics are generated on a monthly, quarterly, and yearly basis by using four Microsoft Excel workbooks. These statistics provide information about what materials are being requested and by whom. They also give details about why certain requests may not have been filled. Utilizing Excel allows for a shallower…

Organization of electronic resources workflow is critical in the increasingly complicated and complex world of library management. A simple organizational tool that can be readily applied to electronic resources management (ERM) is the use of checklists. Based on the principles discussed in The Checklist Manifesto: How to Get Things Right, the…