Legislation has directed schools to convene school councils that typically address issues related to curriculum, instruction, budget, and governance as one means to improve schooling. However, the expectation for improved schools through this involvement remains a challenge. The study examined issues connected to council operation in two large Kentucky school districts. Seventy-six former council members responded to twenty-nine items on a mail-out questionnaire. The areas investigated included training, support, and member effectiveness from the perspective of community members and teacher members. The findings include suggestions to improve council effectiveness and new emphasis for principal and member training. (Contains 2 tables.)