The current study examines how Japanese and international care workers at a geriatric healthcare facility in Japan manage one of the most fundamental elements of handover interactions -- person reference and recognition to identify a particular care receiver and discuss their specific conditions and needs. By using Conversation analysis (CA) as a…

In recent years, politeness theory has increasingly focused on speakers' own conceptualizations of polite behavior, viewing politeness concepts as a type of language ideology. This article examines the construction of Japanese politeness concepts in the business etiquette training provided for new employees in Japanese companies. Drawing on…

This study examines how English speakers address, and are addressed by, their Japanese colleagues in Japan, and the deciding factors and motivation for the choice of address-forms in a given context. The local norms of English and Japanese are also examined through interviews with 15 British and 15 Japanese office workers in their home countries,…