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Direct linkO'Mahony, Kim; Garavan, Thomas N. – Quality Assurance in Education: An International Perspective, 2012
Purpose: This paper aims to report and analyse the lessons learned from a case study on the implementation of a quality management system within an IT Division in a higher education (HE) organisation. Design/methodology/approach: The paper is based on a review of the relevant literatures and the use of primary sources such as document analysis,…
Descriptors: Higher Education, Educational Quality, Quality Assurance, Program Implementation
OECD Publishing, 2014
The Programme for International Assessment of Adult Competencies (PIAAC) will establish technical standards and guidelines to ensure that the survey design and implementation processes of PIAAC yield high-quality and internationally comparable data. This document provides a revised version of the technical standards and guidelines originally…
Descriptors: Adults, International Assessment, Adult Literacy, Competence
