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Download full textBudiyanti, Hety; Patiro, Shine Pintor Siolemba; Djajadi, Muhammad; Astuty, Sri – Journal on Efficiency and Responsibility in Education and Science, 2019
This study aims to investigate the application of service quality theory to explain and predict the satisfaction, trust, and motivation of participants at leadership education and training programs of echelon 3 and 4 held by Human Resource Development Board Province in Indonesia. This study uses purposive sampling and survey methods to generate…
Descriptors: Foreign Countries, Leadership Training, Educational Quality, Satisfaction
