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Direct linkSahney, Sangeeta – International Journal of Educational Management, 2016
Purpose: Educational institutes must embrace the principles of total quality management (TQM) if they seek to remain competitive, and survive and succeed in the long run. An educational institution must embrace the principles of quality management and incorporate them into all of their activities. Starting with a theoretical background, the paper…
Descriptors: Higher Education, Total Quality Management, Models, Foreign Countries
