Providing access to robust connectivity is critical to ensuring today's students are college and career ready. As such, federal, state, and district-level leaders have dedicated a significant amount of time, effort, and resources toward improving our schools' external broadband access, including both Internet access and wide area network (WAN).…

The informatics moment is the moment when a person seeks help in using some digital technology that is new to him or her. This article examines the informatics moment in people's everyday lives as they sought help at a branch public library. Four types of literacy were involved: basic literacy (reading and writing), computer literacy (use of a…

In the United States, government funding underwrites the cost of child care services for over 1.7 million children from income-eligible families. About one in four American children served by these subsidies is cared for in a setting where a state-issued license to operate is not required, but in many states the percentages are higher. In…

Community colleges are well positioned to provide underserved student populations with access to computer technology. This chapter explores the issues of access and technology from multiple perspectives in the community college, and explains how community colleges can develop a foundation for their technology plan.