Many current (online) help systems fail because users refuse to use them or, even if they do so, they do not perceive them as helpful. There is an obvious gap between the intentions of the help content authors and the achievement of objectives concerning the perceived usefulness by help users. Problems may be divided into psychological and…

Purpose: Social navigation is an emerging trend for navigation in hypermedia. With social navigation, users can be guided through large volumes of learning content by cues which integrate the browsing history of past users. Earlier papers have shown that social navigation is suitable for navigation not only in classic hypermedia but also in…

This paper describes the theoretical framework and the main objectives of the European Comenius project MuViT -- Multiliteracy Virtual. The project engages primary pupils across the world in multilingual and audiovisual reading and writing processes through the use of information technology resources to enhance multi-literacies, plurilingual…