Descriptor
Source
| Information Technology and… | 1 |
Author
| Ault, Meredith | 1 |
| Viggiano, Rachel | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
Education Level
Audience
Location
| Florida | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedViggiano, Rachel; Ault, Meredith – Information Technology and Libraries, 2001
Describes the provision of library instruction and reference services to students enrolled in distance learning courses at 73 Florida-based colleges and universities by the Florida Distance Learning Reference and Referral Center (RRC). Explains the use of chat software which allows real-time virtual reference assistance that supplements email,…
Descriptors: Computer Software, Distance Education, Electronic Mail, Higher Education


