This article explores the implementation of effective synchronous voice communication sessions within a graduate level university program in education. Through the analysis of data derived from the multiple perspectives of an instructor, graduate student, program administrator and instructional technology support person, challenges and highlights…

In 1997, the Canadian federal government faced a difficult policy problem. It wanted to make greater use of voluntary sector organizations to deliver government programs and to shape social policy. A first question for government was whom in the voluntary sector to engage. Unlike the United Kingdom, Canada does not have a tradition of national…

This review of the Strathcona County school system (Alberta, Canada) makes recommendations based on information gathered in 1986. Following an introductory chapter, chapter 2 summarizes findings and recommendations. The review involved surveys of employees, community members, and community groups. Recommendations concern organization, evaluation,…