A human library is an event in which "readers" listen to "human books" tell personal stories about specific topics related to prejudice and discrimination. At the Augustana Campus of the University of Alberta, the research team designed an assignment and collected associated data on the integration of the Augustana human…

Co-author of the popular titles "Booktalking Bonanza" and "The Early Literacy Kit", Betsy Diamant-Cohen brings together 18 examples of successful outreach partnerships that children's librarians and administrators can adapt to their own situations. Contributors from the U.S and Canada explain how they partnered with schools,…

Countries are increasingly interested in providing adequate library services to ethnic minorities. The National Library of Canada's Multilingual Biblioservice is described. Cooperation on an international level is needed to provide efficient services to migrant workers and ethnocultural minorities. (Author/KP)

Through assistive technology, individualized support, and community-based activities, the Inclusive Libraries Initiative is increasing the capacity of rural libraries in Northeast Alberta to attract and serve patrons with disabilities, particularly developmental disabilities. Local public libraries are important natural supports for adults with…

This paper discusses the library services that complement growing university and college off-campus programs and specifically centers on the years that fall between the start of such services and the final establishment of a physical satellite library. Suggestions, drawn partly from the literature and primarily from experiences at the University…

Online library services have been mostly available uniquely in English. To serve the diverse communities that uses library services, a growing number of libraries have been investigating the ins and outs of offering virtual reference in languages other than English. Developing this kind of service in languages spoken by various library user groups…

Short on funding and IT staff, a Western Canada library struggled to provide adequate public computing resources. Staff turned to a Linux-based solution that supports up to 10 users from a single computer, and blends Web browsing and productivity applications with session management, Internet filtering, and user authentication. In this article,…

Examines the library short course orientation program for support staff, primarily secretaries, administrative assistants and researchers, teaching and laboratory assistants, at the University of Victoria; summarizes course evaluations, and poses suggestions for program improvement. (CWM)

This manual outlines the program used by McGill University's McLennan Library to train new staff members in reference desk services. Relying heavily on the principles of learning by example, the training program embodies on-the-spot demonstration techniques which are included in two phases: initial training and further training. One week in…

An overview is provided of the 170 special libraries in Canada which contain collections on economics and finance. General geographic distribution is noted, and then attention is given separately to the numbers, status, and development of economic libraries in various sectors: universities and community colleges, public libraries, corporations,…

Describes the growth and operations of the Crouch Neighbourhood Resource Centre, a multi-service, inter-agency, community information center housed in a branch library, and discusses its impact on library services. (CWM)

Provides an overview of public library services in Canada for children of ethno-cultural minorities, with emphasis on the problems involved in book acquisition and the importance of continued service in multilingual communities. (CWM)

This report is intended to assist Canadian libraries in assessing potential library applications of optical disk technology. Part 1 provides a general outline of the technology and describes a number of library applications and projects. Descriptions are purposely general and illustrative in nature since the technology and its applications are…

Papers on interlibrary loans and document delivery which were presented at the 1985 International Federation of Library Associations (IFLA) conference include: (1) "The Activities of the IFLA Office for International Lending" (Richard J. Bennett, British Library Lending Division, United Kingdom); (2) "Electronic Networking for…

The objectives and programs involved in public library service to children in the Northwest Territories (NWT) are not very different from those of other small public library systems. However, program operation is affected by the vast distances involved, the isolation of the communities, and the presence of ethnic groups whose language had no…