A research study used trend analysis to examine case studies of 18 workplace literacy programs with a framework of good practice principles as a template to identify trends in practice. Each case study was examined using the nine components identified in the framework: program orientation, program evaluation, partnerships and participation,…

Following an introduction (Hudson, Maslin-Prothero, Oates), the following 31 case studies describe flexible learning developments in the United Kingdom, Australia, and the United States: "Teaching Business Writing Online" (Fulkerth); "Don't Lecture Me about Flexible Learning!" (Dunning); "Improving Independent Learning…