Five branch libraries measured the quantity of books, sound recordings, and periodicals in their catalogs in comparison with the number available for loan. A sampling method similar to those used for political pools and market research was employed. (JAB)

Presents results of a survey of 83 libraries in the United States and Canada which provide services to Native Americans. The questionnaire used contained five major sections: general information, facilities, personnel, collection, and services. (FM)

This SPEC (Systems and Procedures Exchange Center) Kit presents the results of a survey of Association of Research Libraries (ARL) member libraries designed to provide a description of how they are responding to demands for greater hours of access and service. Survey responses indicate what hours of access and service libraries are providing and…

Describes a survey of public library users that examined three issues related to the marketing of public library services to seniors: (1) the identification of the market segment; (2) the feasibility of various approaches to service development; and (3) the level of existing public support and strategies for successfully promoting these services.…

This report presents the methodology and results of a survey which determined the current level of involvement in literacy-related services of 50 public libraries in British Columbia. The primary areas addressed by the survey are: (1) the degree of "formal involvement" in literacy-related activities; (2) most common literacy activities;…

Examines academic library service to labor groups, particularly in the area of Internet training. Results of an informal survey of 53 academic libraries in schools with labor study programs in the United States and Canada indicate that few provide direct services to labor unions, and provides an example of one that does at Cornell University.…

Data on interlibrary loan transactions occurring during July and August 1979 were analyzed to determine comparative turnaround and delivery times for 5 Quebec and 11 Ontario universities. The numbers of working days of positive responses for loans and photocopies and the numbers of positive and negative responses for combined loans and photocopies…

This study began as a joint venture between Trent University and Queen's University to identify any existing inadequacies in library service to part-time students, and to determine what could be done to improve access to library resources. Because of the significantly different organization of part-time studies at the two schools, two…

Discusses the results of a survey to find out who was using the British Columbia Union Catalogue, why they were using it, how they were using it, what difficulties they were encountering, and what factors were influencing their success or failure. Eight recommendations are provided based on the results. (CHC)

This report presents data from 116 U.S. and Canadian research libraries that were members of the Association of Research Libraries (ARL) during the 1995-96 fiscal year. The 1995-96 Preservation Statistics questionnaire was designed to yield statistical information on the current level of preservation efforts in research libraries and on the key…

This collection of documents from Association of Research Libraries (ARL) member libraries in the United States and Canada contains examples of strategic planning, a method which deliberately attempts to concentrate resources in areas that could make a substantial difference in future performance and capabilities. Contents include: (1) a…

Presents results of survey of personnel allocation practices for online search services in 10 Canadian university libraries noting implications for remedies to problems at University of Ottawa. Assignment of searches on basis of subject specialization, training library technicians to run online searches, and end user searching are discussed. (EJS)

The catalogs of 19 large urban public lending library systems (10 American and 9 Canadian) were examined to determine the extent of their holdings of 222 gay-related titles. The populations of the libraries' service areas ranged from about 100,000 to three million. The title lists comprised classic and contemporary works taken from standard lists…

This exploratory study focuses on the management of decline as characterized by shrinking resources and substantial reductions in operating budgets (retrenchment) in academic research libraries in Canada. The first of four major sections of the report addresses the management of retrenchment in Canadian research libraries, including the design of…

The community characteristics and the present library services of the borough of Etobicoke, Ontario, were studied in order to make recommendations for improved service. It was concluded that the major changes to be expected in the area were an increasing population and increasing numbers of ethnic minority residents. It was recommended that a new…