As digital technologies continue transforming the time and space boundaries that traditionally had been ascribed to different educational settings, the very notion of learning "context" also is being challenged in educational research literature. In this article, we contribute to this debate by offering an empirically grounded discussion…

PHelpS was a system that helped Correctional Service Canada (CSC) workers to find appropriate helpers among their peers when they were encountering problems while interacting with the CSC database. This seemingly simple system had substantial, and surprising, ramifications. Over time it transformed each of our perspectives as to the issues facing…