This study explores the learning needs of international students at a Canadian private university. Through a qualitative content analysis of 580 students' emails, we identified and examined 819 requests and complaints The analysis highlighted trends about due dates, assignment resubmissions, regrading, and plagiarism issues, leading to the…

The extent of how mobile devices, such as smartphones and tablets, are seamlessly incorporated into the personal day-to-day life is not often considered by University instructors. Unfocused incorporation of mobile technologies into the classroom can de-emphasize intended learning objectives if students struggle to use the technology itself or by…

This article reports comprehensive findings from a national study of the teaching and assessment of writing in classrooms across ten Canadian provinces and two of three territories. Through interviews with 216 grade 4-8 teachers and observations and interviews in 22 classrooms (1 to 3 classrooms in each province), we gathered information about…