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Direct linkTruman, Gregory E.; Pachamanova, Dessislava A.; Goldstein, Michael A. – Journal of Information Systems Education, 2010
InterCon provides services to health insurers of foreign tourists who travel to the United States and Canada. Management wants to implement a new information system that will deal with several operational problems, but it is having difficulty securing the capital resources to fund the system's development. After an initial failure, the chief…
Descriptors: Foreign Countries, Case Method (Teaching Technique), Services, Travel
