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Gohlke, Mary Jo; Ray, Kathlin – Journal of Access Services, 2003
The impacts of technology upon traditional library resources are sometimes unexpected. The library at California's University of the Pacific discovered that usage of print materials was dwindling, even though the addition of a 50-station "Information Commons" had bolstered overall library use. At first it was anticipated that the…
Descriptors: User Satisfaction (Information), Academic Libraries, Library Services, Access to Information