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Direct linkBrahme, Maria E.; Gabriel, Lizette; Stenis, Paul V. – Journal of Library & Information Services In Distance Learning, 2016
Journey mapping, a method of collecting data that illustrates individuals' paths toward a specific goal, was originally developed for use in retail/customer service environments. Much of the literature describes its application in examining customer behavior when navigating merchants' Websites, allowing researchers to examine the effectiveness,…
Descriptors: Distance Education, Use Studies, Academic Libraries, Graduate Students
Lery, Bridgette; Wiegmann, Wendy; Berrick, Jill Duerr – Journal of Social Work Education, 2015
The federal government increasingly expects child welfare systems to be more responsive to the needs of their local populations, connect strategies to results, and use continuous quality improvement (CQI) to accomplish these goals. A method for improving decision making, CQI relies on an inflow of high-quality data, up-to-date research evidence,…
Descriptors: Child Welfare, Federal Government, Decision Making, Organizational Climate
Download full textSampson, Demetrios G., Ed.; Spector, J. Michael, Ed.; Ifenthaler, Dirk, Ed.; Isaias, Pedro, Ed. – International Association for Development of the Information Society, 2016
These proceedings contain the papers of the 13th International Conference on Cognition and Exploratory Learning in the Digital Age (CELDA 2016), October 28-30, 2016, which has been organized by the International Association for Development of the Information Society (IADIS), co-organized by the University of Mannheim, Germany, and endorsed by the…
Descriptors: Conferences (Gatherings), Foreign Countries, Constructivism (Learning), Technological Advancement
