Differing from those of their liberal arts and Association of Research Libraries counterparts, today's comprehensive universities face a variety of unique challenges and opportunities when it comes to assessing their collections. This article looks at the different needs and interests of comprehensive universities and focuses on the challenges…

A cost analysis of 411 on-line bibliographic search requests was conducted. The average cost was $28.41 exclusive of telephone line charges. (Author)

Describes the process of question referral in California's second-level reference centers where questions are referred by public librarians, and provides examples of questions and sources typical of humanities research. Topics include the varied clientele and the use of databases, reference files, library collections, organizations, special…

This document includes the text of presentations given at the First Binational Conference on Libraries in California and Baja California, as well as minutes from four roundtables held at the conference. Following a prologue and a brief background on the conference, the following presentations are included: (1) "State Support for Public…

This exploratory investigation of the process of defining the information needs of computer users and the impact of that process on information retrieval focuses on communication problems. Six sites were visited that used computers to process data or to provide information, including the California Department of Transportation, the California…