Research shows that not only does higher education not see the public; when the public, in turn, looks at higher education, it sees mostly malaise, inefficiencies, expense, and unfulfilled promises. Yet, the contributors to this issue of the "Higher Education Exchange" tell of bright spots in higher education where experiments in working…

This dissertation studies the creation and implementation of service learning policy and the implications of these programs for democratic citizenship and political participation. The project focuses on service learning centers at three universities in the Los Angeles area, framing the creation and implementation of these campus-wide centers as an…

The University of California, Los Angeles is an institution founded on a public mission and positioned as a world-renowned research university. This article describes the successes, challenges and future directions of a concerted institutional effort to engage with the broader Los Angeles community to address pressing social issues and needs. The…

This qualitative study explored the intersection between social class and college outreach. The service-learning experience was perceived differently by students of different social classes. The benefit was that the interactive classroom forum allowed diverse students to exchange views. Regardless of their personal backgrounds, students shared a…

The "ISSS Annual Conference Proceedings" is a peer-reviewed professional publication published once a year following the annual conference. (Individual papers contain references.) [For the 2009 proceedings, see ED504973.]