This paper presents a practitioner's view on student system implementations in the Australian university sector. A student information system is a core system of any university and integral to its operations and services to students. These systems are constantly on the list of major projects and at any point in time, a university is either…

Describes the systems approach (the Information-Based School Development Project) used by a large education system in Australia for school review and development, involving a research and a service component to help schools identify, obtain, and organize information they need for their own decision-making. Relates two case studies. (SR)