An important aspect of education is to promote higher-order thinking skills to learners. However, in the lecture environment, learners are passively engaged and it is unlikely for higher-order thinking to occur. Although interventions such as "clickers" can be used to increase engagement in lectures, this does not necessarily promote…

The calls for the transformation of how science is taught (and what is taught) are numerous and show no sign of abating. Common amongst these calls is the need to shift from the traditional teaching and learning towards a model that represents the social constructivist epistemology. These calls have coincided with the Internet revolution. Through…

Many libraries are using co-browsing chat products to provide reference services to their patrons, whilst their patrons are online and using the internet. The concept of such an online service is highly desirable, but many libraries are concerned that they will never be able to afford such a system. This may have changed: Instant Messaging (IM)…