On 1 January 2012, early-childhood and out-of-school-hours care services were mandated to begin working under a new framework, designed to deliver greater consistency in service provision across the sector. With the aim of raising quality and driving continuous improvement through consistency among services and service ratings, the National…

This paper is an author-edited transcript of a presentation to the ALIA Public Libraries Summit, Canberra, July 2009. The author starts off by talking about what people know about children, early reading and a literate Australia. He then discusses three main reasons why public libraries have had success in children's literacy and related programs,…

This paper reports research that examined how the embedding of library services through the learning management system contributed to the experience of students from low socio-economic status (SES) backgrounds. To evaluate the embedded practice, the researchers used a mixed-method approach involving surveys with students and interviews with…

The nature of learning in a public library is relevant to what place e-learning and social networking technologies might have there. That a public library aims to provide something for everyone is also important. Alice Springs Public Library (ASPL) is a place of learning; it is also a crowded and composite space. The use ASPL could make of the…

In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…

Replicated across the globe, the Learning 2.0 programme--also known as "23 Things"--has been touted as a means to not only educate staff about emerging social and mobile technologies but as a means of moving the participating library forward as a learning organisation. This paper explores the results of a multi-faceted research project…

What does a newcomer to the library industry bring, at nearly fifty? What does she find? Reflecting on her experience and a recent study tour, the author describes the barely-skilled-although-nominally-qualified challenge; and discusses current cross-cultural provision. She muses on the interplay between a new librarian's fresh eyes, experience…

The Arts Libraries Society of Australia and New Zealand (Arlis/ANZ) recently implemented a new web presence. More than just a website, it was envisaged as a web "identity", a virtual clubhouse where the Society could conduct its "virtual business" and where members could "meet" and contribute to the activities of…

Libraries have limited budgets and Collection Development Librarians can be faced with difficult decisions in the spending of their allocated funds. This paper discusses how the Tasmanian Polytechnic Launceston Campus Library discovered a gap in their collection and addressed this situation without funding. The Library wished to purchase fiction…

Sixty cultural heritage leaders from thirty-two countries, including representatives from Africa, Asia, the Middle East, South America, Australia, Europe, and North America gathered in October 2009 in Salzburg, Austria, to develop a series of practical recommendations to ensure optimal collections conservation worldwide. Convened at Schloss…

The "New South Wales Learning 2.0" training program is being made available to the entire NSW public library work force of over 2300 people in 2008-2009. This paper is a snapshot of the impact of the course as at September 2008, five months after it was launched. It explores how the training impacted on the staff skill levels, knowledge,…

At the end of 2006 the UNSW Library restructured its five special libraries into a new division called the Information Services Department. It was a radical restructure and provides a new model through which the Library delivers services in both the physical and online environments in a flexible and proactive manner. A pivotal role within this new…

This report outlines the development and evaluation of a library instruction program at Macquarie University in Australia designed to help students use the subject catalog more quickly and effectively. Phase I of development established: (1) objectives; (2) two methods of teaching--performance instruction and simulation of a real library…

The President of ALIA writes about expectations for the Public Libraries Summit, and provides an account of what took place on the day of the meeting, and what has taken place since. In funding terms, the most likely areas of productive engagement with the federal government are considered to be: children, early learning and a literate Australia;…

Queensland University of Technology (QUT) is one of Australia's largest universities, enrolling 30 000 students. Our Information Literacy Framework and Syllabus was endorsed as university policy in February 2001. QUT Library uses the Australian Information Literacy Standards as the basis and entry point for our syllabus. The university-wide…