This discussion centers on the role of libraries in providing postsecondary students and other users with instruction in the use of library resources. It reviews the history of library user education, examines the effects of hard economic times on library instruction, and describes User Education Resources (USER), an Australian database containing…

This article describes the duties of a research librarian appointed to provide a comprehensive information service to the administration of an academic institution. Information, in the sense used here, refers to published information about other institutions and the outside world, not internal data on finance, staff, and students. The resultant…

"Perceptions of Libraries and Information Resources" (2005) summarizes findings of an international study on information-seeking habits and preferences. With extensive input from hundreds of librarians and OCLC staff, the OCLC Market Research team developed a project and commissioned Harris Interactive Inc. to survey a representative…