The development of interpersonal communication programs in Australia is occurring in difficult times for academic institutions, creating numerous problems. Some are concerned with teaching: stereotypical views of communication and communication educators, development of a theoretical framework for research, initial reaction by students against…

How institutional research can improve the quality of institutional performance of colleges and universities in the face of funding constraints is discussed. An example of the use of instructional research to assist in documenting institutional quality in Australia is noted. Institutional research uses data collection, analysis, and interpretation…