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Direct linkBracke, Marianne Stowell; Chinnaswamy, Sainath; Kline, Elizabeth – Issues in Science and Technology Librarianship, 2008
This article explores the different steps involved in adopting a new service model at the University of Arizona Science-Engineering Library. In a time of shrinking budgets and changing user behavior the library was forced to rethink it reference services to be cost effective and provide quality service at the same time. The new model required…
Descriptors: Engineering, Library Services, Reference Services, Models
