The Workforce Investment Act (WIA) focuses on integrating and streamlining services, requiring that most employment and training services, including those provided under the Temporary Assistance for Needy Families (TANF) block grant, be provided through the One-Stop Center System. States are implementing WIA, but not all will have all steps…

To assess the current connections between the Unemployment Insurance (UI) and One-Stop (OS) systems, case studies were conducted of eight states and eight local areas. Findings indicated the major factor that influenced UI's role in the OS design was whether the state took initial claims by telephone or in-person; UI played differing roles in…