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Download full textAdvanced Technology, Inc., Reston, VA. – 1982
A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…
Descriptors: Accountability, Computer Software, Contracts, Data Processing
