Using student information in schools is nothing new nor is the reliance on information technologies supported by external service providers. What is new is the adoption of innovations like cloud computing and data analytics that are increasing teacher and family data access, creating actionable information to drive instruction and decision making, improving data security, enhancing school capacity and productivity, and helping customize learning for each student. Given the importance of this issue and the concern around it, it is crucial to enhance communications and trust among the triad of stakeholders: students/parents and their schools; schools and their service providers; and service providers and students/parents. This will require increased understanding of the benefits of the data and technology, further agreement about its appropriate uses, enhanced governance and transparency around data collection and sharing, and a continuous improvement process for security.