Part I of this report presents observations on the literature on change and is concerned with the value of the literature to the practitioner. It attempts to join knowledge of the change literature with knowledge of the educational setting. Part II analyzes the literature under the following headings: (1) definitions and types of change, (2) change models, (3) strategies and techniques, (4) people involved in change, (5) sources of and barriers to change, and (6) research studies of the change process. The purpose of the analysis is to present the reader with a general overview of the topic of change, and to provide some support for the observations presented in Part I. A related document is EA 003 115. (Author)